PROGRAM DETAILS AND POLICIES

Session and Class Duration: Sessions run for two consecutive weeks from Monday to Thursday.  There are no lessons on Fridays!  Classes are between 45 and 60 minutes long.  Ideally, there will be a 1:5 instructor-to-participant ratio. 

Price: $240 per session

Ages: 4 to 12 – all swimmers must be fully potty trained for AT LEAST 6 months prior to the first lesson

Missed Classes: Make-up classes ARE NOT offered or permitted for any reason.  Additionally, if there is a fecal accident, time WILL NOT and CANNOT be made up.  To prevent these accidents, do not bring your child to lessons if he/she is sick or has been sick in the last 48 hours.  Waterborne illness is a serious issue!  Furthermore, DO NOT feed your child at least 30 minutes prior to the lesson.  Vomit will also cause a clearing of the pool which terminates all lessons for the day.

Refunds: Refunds may be requested up to two weeks by 12pm prior to the start of the session for which you are enrolled.  However, you will be charged to a $75 registration fee per ticket.  After 12pm within two weeks of the session and after the session has begun, NO refunds will be given for any reason.

Registration Day Cancellations and/or Corrections: Registration corrections and/or cancellations will be an additional fee. In the event that you make a mistake (i.e the session date/time) during the registration process and request a change, we will charge you.  Beware that some registration errors CANNOT be corrected.  Any registration correction/cancellation requested within the first 24 hours of registration opening costs $25 per ticket.  Any registration corrections/cancellations requested after 24 hours of registration opening costs $75 per ticket.  ALL registration corrections/cancellations MUST be requested via email, as phone calls will not be accepted.